Warranty
Somavedic devices have a 2-year warranty, with extended 5-year coverage for LED diodes.
- 2 years for the device · 5 years for LED diodes
- The device, cable, and adapter have 2-year coverage for manufacturing, material, and functional defects. LED diodes have 5-year coverage from purchase.
- Inspected before dispatch
- Hand-blown glass and assembled materials are inspected before every dispatch.
- Support that answers
- Warranty claims start with a short email. We assess and respond with the next step.
Read the official terms for your purchase market
Making a claim
Simple steps for claims
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01
Check your coverage
Have your order number and purchase date ready. Check the 2-year device warranty or the extended 5-year LED coverage, as applicable.
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02
Describe the issue
Email support with what you are seeing; photos help us assess faster.
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03
Repair or replacement
Approved claims are repaired or replaced, so your space stays harmonized.
What's next